Information about the right of withdrawal

 

Right of revocation
You have the right to cancel this contract within 14 days without giving any reason. The 14-day
cancellation period begins on the day on which you or a third party named by you who is not the carrier
has taken possession of the last part of the delivery.


In order to exercise your right of withdrawal, it is sufficient to send a clear statement of your decision to
withdraw from this purchase contract by post or e-mail to LenzWerk Monaco S.A.M., Rue 4 Augustin
VENTO, 98000 Monaco (MC) (shop@lenzwerk-monaco.com, telephone: +377-9325-2138). You may -
but are not obliged to - use the attached LenzWerk Monaco cancellation form. In order to comply with
the withdrawal period, it is sufficient that you send the notification of the exercise of the right of
withdrawal before the expiry of the withdrawal period.


Consequences
If you withdraw from this contract, LenzWerk Monaco shall repay to you all payments received from you,
including delivery costs (with the exception of additional costs resulting from the fact that you have chosen
a type of delivery other than the cheapest standard delivery offered by LenzWerk Monaco), without
undue delay and in any case no later than within fourteen days from the day on which LenzWerk
Monaco receives the notification of your withdrawal from this contract. For this repayment, LenzWerk
Monaco shall use the same means of payment that you used to pay for the product(s), unless expressly
agreed otherwise with you in writing. Under no circumstances will LenzWerk Monaco charge you for this
repayment. LenzWerk Monaco has the right to withhold the repayment until the product(s) has (have)
been received by LenzWerk Monaco or at the specified address for returns or you have provided proof
that you have returned the product(s), whichever is earlier.


You undertake to return the product(s) to LenzWerk Monaco by post or in person without undue delay
and in any event no later than fourteen days from the day on which you notify LenzWerk Monaco of the
cancellation of this contract. The time limit shall be deemed to have been observed if you send the goods
before the expiry of the 14-day period. You shall bear the costs of returning the product(s). Enclose a
copy of the invoice or delivery note with the package. You must pay for any loss in value of the goods if
this loss in value is due to handling of the goods that is not necessary for checking the condition,
properties and functioning of the goods.


Special notes
The right of withdrawal does not apply to contracts for the delivery of goods that are manufactured
according to customer specifications or are clearly tailored to the personal needs of the customer.

>> Download model cancellation form